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PRMIA 8020 Exam Syllabus Topics:

Topic
Details

Topic 1

Introduction: This section of the exam measures the skills of Risk Analysts and covers fundamental concepts of risk governance, management, and assessment. It introduces key principles, regulatory frameworks, and industry best practices for identifying and addressing risks. A key skill measured is understanding the foundational principles of risk management.

Topic 2

Insurance Mitigation: This section of the exam measures the skills of Insurance Risk Managers and covers strategies for transferring risk through insurance and other financial instruments. It focuses on risk transfer mechanisms, policy structuring, and claims management. A key skill measured is assessing risk transfer options through insurance.

Topic 3

Risk Information: This section of the exam measures the skills of Risk Managers and covers the collection, analysis, and communication of risk-related data. It highlights the role of data-driven decision-making in mitigating uncertainties and ensuring compliance. A key skill measured is interpreting risk data for informed decision-making.

Topic 4

Risk Management Framework: This section of the exam measures the skills of Risk Managers and covers the development and implementation of structured approaches for risk identification, evaluation, and mitigation. It includes industry-standard frameworks that guide risk strategy and decision-making. A key skill measured is establishing a risk management framework for organizations.

Topic 5

Risk Governance: This section of the exam measures the skills of Compliance Officers and covers the policies, structures, and processes that define how organizations oversee risk. It explores regulatory compliance, ethical considerations, and corporate governance frameworks to ensure accountability. A key skill measured is applying governance frameworks to organizational risk policies.

PRMIA ORM Certificate - 2023 Update Sample Questions (Q23-Q28):

NEW QUESTION # 23
For credit risk losses containing operational risk elements that have been historically included in an organizations' credit risk database how should the loss amount be treated?

A. The entire loss amount is treated as credit risk
B. The entire loss amount is treated as operational risk.
C. The entire loss amount is treated as credit risk, but the loss is entered as a memorandum within the operational loss database and not used for capital modeling purposes.
D. The loss amount is split into credit and operational risk components.

Answer: D

Explanation:
Understanding Credit Risk and Operational Risk Overlap
In some cases, credit risk losses contain elements of operational risk, such as fraud, documentation errors, or IT failures affecting credit transactions.
Basel II and III frameworks require institutions to distinguish between pure credit risk losses and operational risk components within those losses.
Treatment of Losses
The credit-related portion is accounted for under credit risk capital calculations.
The operational risk portion (e.g., fraud-related losses) should be classified separately and included in operational risk databases for risk measurement.
Why Answer C is Correct
Basel III and PRMIA recommend a clear split between credit risk and operational risk components to ensure accurate risk modeling.
If operational risk elements are ignored, an organization may underestimate its true operational risk exposure.
Why Other Answers Are Incorrect
Option
Explanation:
A . The entire loss amount is treated as credit risk.
Incorrect - This ignores operational risk components that should be accounted for separately.
B . The entire loss amount is treated as operational risk.
Incorrect - Credit risk losses are typically dominant in lending-related losses and should not be fully classified as operational risk.
D . The entire loss amount is treated as credit risk, but the loss is entered as a memorandum within the operational loss database and not used for capital modeling purposes.
Incorrect - The operational risk portion must be considered for capital modeling, not just recorded as a memo.
PRMIA Reference for Verification
Basel II & III Guidelines on Credit and Operational Risk Integration
PRMIA Operational Risk Framework

NEW QUESTION # 24
For the TSB case what was the cause of the outage at the heart of the case?

A. A failed attempts to move customers to a new IT system left millions of people locked out of their accounts for weeks.
B. Their IT models did not work if prices were discontinuous.
C. A liquidity squeeze by a major hedge-fund via margin calls on trading positions resulted in the collapse of their website.
D. Sub-standard risk pricing and risk management left millions of people locked out of their accounts for weeks.

Answer: A

Explanation:
Step 1: Understanding the TSB Case
The TSB outage in 2018 was caused by a failed IT migration from its old banking system to a new one.
The transition locked millions of customers out of their accounts for weeks, resulting in financial losses and reputational damage.
Step 2: Why Option C Is Correct
TSB attempted to move customer data to a new banking platform, but serious defects in the migration process led to service failures.
PRMIA and UK Financial Conduct Authority (FCA) reports confirmed that poor IT risk management was a key failure.
Step 3: Why the Other Options Are Incorrect
Option A ("Liquidity squeeze by hedge-fund")
Incorrect because TSB's failure was due to IT migration issues, not a liquidity crisis.
Option B ("Sub-standard risk pricing and risk management")
Incorrect because pricing models were not the cause-it was an IT system failure.
Option D ("IT models did not work if prices were discontinuous")
Incorrect as this issue is more common in high-frequency trading failures, not banking system outages.
PRMIA Risk Reference Used:
UK FCA Investigation on TSB Incident - Confirms IT migration failure as root cause.
PRMIA IT Risk Management Framework - Highlights risks of major IT transitions.
Final Conclusion:
The TSB outage was caused by a failed IT migration, making Option C the correct answer.

NEW QUESTION # 25
Which of the following are the most relevant ways a firm can ensure they are in line with consumer protection?

A. Engage with consumers once there are enough complaints.
B. Treat customers fairly, place customer interests ahead of its own and keep promises to customers
C. This risk cannot be managed.
D. Add a consumer protection section to all reports.

Answer: B

Explanation:
Definition of Consumer Protection in Risk Management
Consumer protection ensures ethical business practices, transparency, and regulatory compliance.
It builds trust with customers and reduces legal and reputational risks.
Key Principles of Consumer Protection
Treating customers fairly → Ensures honest and ethical financial services.
Prioritizing customer interests → Prevents conflicts of interest and unfair treatment.
Honoring commitments → Strengthens customer confidence and regulatory trust.
Why Answer C is Correct
Following these principles ensures regulatory compliance, customer satisfaction, and risk mitigation.
Why Other Answers Are Incorrect
Option
Explanation:
A . Engage with consumers once there are enough complaints.
Incorrect - Proactive engagement is essential; waiting for complaints is a reactive and poor risk management approach.
B . Add a consumer protection section to all reports.
Incorrect - Documentation alone does not ensure fair treatment; actions matter more.
D . This risk cannot be managed.
Incorrect - Consumer protection risks can and should be actively managed.
PRMIA Reference for Verification
PRMIA Consumer Protection & Fair Treatment Standards
Financial Conduct Authority (FCA) Consumer Duty Guidelines

NEW QUESTION # 26
In relation to the template for writing policy documents, which one of the following pairings of requirements is correct? A well designed policy will include:

A. To whom the policy applies to and how an additional management report should be allocated to.
B. A list of exceptions for the family of board members.
C. A list of acceptable fonts and margin types.
D. To whom and in what form exceptions should be sought and the general exemptions e.g. areas to which the policy does not apply

Answer: D

Explanation:
Step 1: Key Elements of a Well-Designed Policy Document
A well-designed policy should include:
Scope - Who the policy applies to.
Exception Handling - How and where exceptions should be requested.
Accountability - Who is responsible for enforcement.
Step 2: Why Option C is Correct
A policy must clearly define exceptions and the process for requesting them.
It should also define areas where the policy does not apply to avoid confusion.
Step 3: Why the Other Options Are Incorrect
Option A ("List of exceptions for board members' families") → Incorrect because policies should apply consistently to all stakeholders.
Option B ("List of acceptable fonts and margin types") → Incorrect because formatting is secondary to content clarity.
Option D ("To whom the policy applies and an additional management report") → Incorrect because policy scope should not include unnecessary reports.
PRMIA Risk Reference Used:
PRMIA Policy Writing Guidelines - Defines policy structure and exception handling.
ISO 19600 Compliance Management Standard - Supports clear, well-documented policies.
Final Conclusion:
A well-designed policy clearly defines exceptions and their handling process, making Option C the correct answer.

NEW QUESTION # 27
Risk and compliance functions often work together; which of the following best desribes the issue with a "zero risk appetite"?

A. A zero risk appetite is illegal under all known regulations.
B. An organization may decide that it will accept a certain level of outstanding compliance issues and thus will breach such an appetite statement.
C. It will result in a compliance investigation conducted by the first line.
D. It means that there can be a risk self assessment workshop for the compliance department.

Answer: B

Explanation:
Understanding Zero Risk Appetite in Compliance
A zero risk appetite means the organization does not tolerate any compliance breaches.
However, in real-world risk management, it is often impractical to have zero risk exposure.
Some compliance violations may occur despite strong controls, making a strict zero-risk stance unrealistic.
Why Answer C is Correct
If an organization adopts a zero risk appetite for compliance, any compliance issue, even minor ones, would breach this policy.
This contradicts practical risk management, which allows for some residual risk while maintaining controls.
Why Other Answers Are Incorrect
Option
Explanation:
A . A zero risk appetite is illegal under all known regulations.
Incorrect - It is not illegal, but it is impractical in many industries.
B . It means that there can be a risk self-assessment workshop for the compliance department.
Incorrect - Self-assessments are part of compliance but do not define zero risk appetite issues.
D . It will result in a compliance investigation conducted by the first line.
Incorrect - Investigations are typically conducted by the second or third line of defense (compliance or audit), not the first line.
PRMIA Reference for Verification
PRMIA Risk Appetite Guidelines
Basel & ISO 31000 Risk Management Frameworks

NEW QUESTION # 28
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