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Salesforce Certified User Experience Designer certification is perfect for those with a background in user experience design, web design, or graphic design. User-Experience-Designer Exam Tests candidates on a wide range of topics, including user research, user interface design, and usability testing. Passing the certification exam demonstrates that you have the knowledge and skills needed to improve the user experience of Salesforce applications and make them more efficient, effective, and user-friendly. With this certification, you can unlock new opportunities and advance your career in the field of user experience design.
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Salesforce User-Experience-Designer Certification Exam is designed for professionals who are seeking to demonstrate their expertise in designing user interfaces for Salesforce applications. Salesforce Certified User Experience Designer certification is ideal for individuals who have experience in designing user interfaces and want to showcase their skills and knowledge to potential employers and clients. Salesforce Certified User Experience Designer certification validates a professional's ability to design user-friendly and engaging interfaces that improve the overall user experience of Salesforce applications.
Salesforce Certified User Experience Designer Sample Questions (Q178-Q183):
NEW QUESTION # 178
A UXDesigner is asked to design a new application built on Salesforce.
What should be their first step?
Answer: D
Explanation:
The Salesforce Lightning Design System (SLDS) is a collection of design guidelines, resources, and tools that help create consistent, beautiful, and accessible user experiences across the Salesforce platform1. Component blueprints are one of the key resources that the SLDS provides. They are framework-agnostic, accessible HTML and CSS code snippets thatcan be used to create UI elements such as buttons, cards, menus, and more2. A UX Designer who is asked to design a new application built on Salesforce should become familiar with the SLDS component blueprints as their first step, because they can help them to3:
* Understand the structure, behavior, and appearance of the standard Salesforce components and how they can be customized or extended.
* Follow the SLDS design principles and best practices, such as clarity, efficiency, consistency, and beauty.
* Ensure that the application is responsive, adaptive, and compatible with different devices and screen sizes.
* Leverage the SLDS design tokens, icons, and utilities to create a coherent and scalable visual language.
* Reduce the development time and effort by reusing the existing code and avoiding duplication.
The other options are not the best first steps for a UX Designer who is asked to design a new application built on Salesforce. Creating branding sets for each audience using Experience Builder is a later step that involves applying the visual identity and style of the application todifferent user segments and channels4. Finding and reviewing relevant AppExchange packages is a research step that can help to identify existing solutions or features that can be integrated or adapted to the application5. Designing a series of custom web components for the app is a development step that can be done after defining the requirements, wireframes, and prototypes of the application.
References:
* Lightning Design System, Lightning Design System Create the World's Best Enterprise App Experiences Design System Fundamentals Component Blueprints Ready-to-use HTML and CSS UI elements provide the foundation for Salesforce experience development Go to Blueprints Tokens Visual design values and attributes that ensure branding and UI consistency at scale View Tokens Design Guidelines Design principles and best practices that guide beautiful, consistent, user-friendly product experiences Read Guidelines Tools New! Easy-to-use tools help all Trailblazers optimize workflows and bring Salesforce ideas to life Get Tools
* Blueprint Overview - Lightning Design System, Blueprint Overview - Lightning Design System What's New Getting Started Platforms Design Guidelines Kinetics Accessibility Component Blueprints Overview Accordion Activity Timeline Alert App Launcher Avatar Avatar Group Badges Brand Band Breadcrumbs Builder Header Button Icons Cards Chat Docked Utility Bar Dueling Picklist Dynamic Icons Dynamic Menu Expandable Section Feeds File Selector Files Form Element Global Header Global Navigation Icons Illustration Input List Builder Lookups Map Menus Notifications Page Headers Panels Path Picklist Pills Progress Indicator Prompt Radio Button Group Rich Text Editor Scoped Notifications Scoped Tabs Select Spinners Tabs Textarea Tiles Timepicker Toast Tooltips Tree Grid Trees Trial Bar Vertical Navigation Vertical Tabs Visual Picker Welcome Mat Utilities Design Tokens Icons Tools Resources Blueprint Overview Component blueprints are framework agnostic, accessible HTML and CSS used to create components in conjunction with our implementation guidelines. For more details, check out the glossary on the FAQ page. Show Filters Showing 85 blueprints, 183 variants. Accordion Lightning Component Responsive Adaptive Styling Hooks Prototype Base Checkmark Checkmark Activity Timeline Responsive Adaptive Styling Hooks Prototype Base Alert Responsive Adaptive Styling Hooks Prototype Base Checkmark Checkmark App Launcher Responsive Adaptive Styling Hooks Prototype Base Checkmark Avatar Lightning Component Responsive Adaptive Styling Hooks Prototype Base Checkmark Checkmark Initials Checkmark
Checkmark Avatar Group Responsive Adaptive Styling Hooks Prototype Base Checkmark
Grouped Checkmark Badges Lightning Component Responsive Adaptive Styling Hooks Prototype Base Checkmark Checkmark Brand Band Responsive Adaptive Styling Hooks Prototype Base Checkmark Breadcrumbs Lightning Component Responsive Adaptive Styling Hooks Prototype Base Checkmark Builder Header Responsive Adaptive Styling Hooks Prototype Base
Toolbar Button Groups Lightning Component Responsive Adaptive Styling Hooks Prototype Base Checkmark List Checkmark Row Checkmark Button Icons Lightning Component Responsive Adaptive Styling Hooks Prototype Base Checkmark Bordered Filled Container Checkmark Bordered Inverse Checkmark Bordered Transparent Container Checkmark
Brand Checkmark Inverse Checkmark Stateful Checkmark Transparent Container Checkmark Buttons Lightning Component Responsive Adaptive Styling Hooks Prototype Base Checkmark Checkmark Dual Stateful Checkmark Checkmark Stateful Checkmark Checkmark
With Icon Checkmark Checkmark Cards Lightning Component Responsive Adaptive Styling Hooks Prototype Base Checkmark Checkmark Einstein Checkmark Checkmark Wrapper Checkmark Checkmark Carousel Lightning Component Responsive Adaptive Styling Hooks Prototype Base Checkmark Chat Responsive Adaptive Styling Hooks Prototype Base Checkmark
Past Checkmark Checkbox Lightning Component Responsive Adaptive Styling Hooks Prototype Base Checkmark Checkmark Form Element Checkmark Checkmark Checkbox Button Lightning Component Responsive Adaptive Styling Hooks Prototype Base Checkmark Checkbox Button Group Responsive Adaptive Styling Hooks Prototype Base Checkmark Checkbox Toggle
* UX Designer Certification Prep: Design System Fundamentals, UX Designer Certification Prep: Design System Fundamentals Learn how to use the Salesforce Lightning Design System (SLDS) to create consistent, beautiful, and accessible user experiences across the Salesforce platform. Add to Favorites Add to Trailmix tags ~1 hr 30 mins +500 points Module Design System Fundamentals Learn about the Salesforce Lightning Design System (SLDS) and how it can help you create consistent, beautiful, and accessible user experiences across the Salesforce platform. 4 hrs 15 mins +800 points Project Build a Bear-Tracking App with Lightning Web Components Use Lightning Web Components and the Salesforce Lightning Design System to build a bear-tracking app. 2 hrs 15 mins +500 points Project Build a Conference Management App with Aura Components Use Aura Components and the Salesforce Lightning Design System to build a conference management app. 2 hrs 15 mins +500 points Project Build a Discount Calculator with Visualforce Use Visualforce and the Salesforce Lightning Design System to build a discount calculator. 2 hrs 15 mins +500 points Project Build a Survey App with Experience Builder Use Experience Builder and the Salesforce Lightning Design System to build a
* survey app. 2 hrs 15 mins +500 points Project Build a Travel Approval App with Lightning Flow Use Lightning Flow and the Salesforce Lightning Design System to build a travel approval app. 2 hrs 15 mins +500 points Project Build a Volunteer Management Appwith Lightning App Builder Use Lightning App Builder and the Salesforce Lightning Design System to build a volunteer management app. 2 hrs 15 mins +500 points Project Build an Expense Tracker App with Lightning Web Components Use Lightning Web Components and the Salesforce Lightning Design System to build an expense tracker app. 2 hrs 15 mins +500 points Project Build an Inventory Management App with Aura Components Use Aura Components and the Salesforce Lightning Design System to build an inventory management app. 2 hrs 15 mins +500 points Project Build an Order Management App with Visualforce Use Visualforce and the Salesforce Lightning Design System to build an order management app. 2 hrs
15 mins +500 points Project Build an RSVP Management App with Experience Builder Use Experience Builder and the Salesforce Lightning Design System to build an RSVP management app. 2 hrs 15 mins
+500 points Project Build an SMS Notification App with Lightning Flow Use Lightning Flow and the Salesforce Lightning Design System to build an SMS notification app. 2 hrs 15 mins +500 points Project Build an
* Branding Sets Unit | Salesforce Trailhead, Branding Sets Unit | Salesforce Trailhead Branding Sets Learn how to use branding sets to apply different styles to your digital experiences. Add to Favorites Add to Trailmix tags ~20 mins Incomplete Branding Sets Customize the look and feel of your digital experiences with branding sets. 15 mins +200 points Quiz +200 points Get Started with Branding Sets Learn how to create and apply branding sets to your digital experiences. 5 mins +200 points Quiz +200 points
* AppExchange Basics Unit | Salesforce Trailhead, AppExchange Basics Unit | Salesforce Trailhead AppExchange Basics Learn how to find, try, buy, and install AppExchange solutions. Add to Favorites Add to Trailmix tags ~25 mins Incomplete AppExchange Basics Learn how to find, try, buy, and install AppExchange solutions. 20 mins +200 points Quiz +200 points Get Started with AppExchange Learn what AppExchange is and how it can help you extend Salesforce functionality. 5 mins +200 points Quiz
+200 points
NEW QUESTION # 179
A UX Designer has completed usability testing on a newly designed case management system and has gathered many observations from the test participants.
What should the UX Designer consider while presenting the findings?
Answer: A
Explanation:
A usability testing report is a document that summarizes the findings and insights from a usability test, which is a method of evaluating a product or service by observing how real users interact with it. A usability testing report should provide clear and actionable recommendations for improving the user experience and usability of the product or service1. One of the best practices for presenting the findings of a usability testing report is to be specific about the issues testers encountered. This means describing the problems in detail, explaining how they affected the user's performance and satisfaction, and providing evidence from the data collected, such as quotes, screenshots, videos, or metrics. Being specific about the issues helps to illustrate the severity and impact of the problems, as well as to justify the need for improvement2.
The other two options, reporting only the new issues and omitting already known bugs, and including the names of participants in the report, are not good practices for presenting the findings of a usability testing report. Reporting only the new issues and omitting already known bugs can create a biased and incomplete picture of the usability test results, as it can overlook the recurring and persistent problems that may still affect the user experience and usability of the product or service. Including the names of participants in the report can violate the ethical and legal principles of user research, such as confidentiality, anonymity, and informed consent, which require protecting the privacy and identity of the users who participate in the research3.
References: How to Write a Usability Testing Report (With Templates and Examples) - Xtensio, How to Report Usability Test Results for Maximum Impact | Maze, Ethical Considerations in User Research and Testing | Interaction Design Foundation (IxDF)
NEW QUESTION # 180
Which two resource of the Salesforce Lightning Design System (SLDS) could be used to make custom application look, act, and sound like Salesforce?
Choose 2 answers
Answer: A,C
NEW QUESTION # 181
Cloud Kicks is launching a new Salesforce org and wants to test its levels of accessibility, including keyboard navigation.
Which detail could be verified by testing keyboard navigation for accessibility?
Answer: B
Explanation:
Explanation
Keyboard navigation is a way of interacting with a web application using only the keyboard, without a mouse or a touch screen. Keyboard navigation is essential for users who have visual impairments, motor disabilities, or other accessibility needs. Keyboard navigation also benefits users who prefer to use the keyboard for efficiency or convenience. One of the aspects of keyboard navigation that can be tested for accessibility is the tabbing order, which is the order in which elements on a page receive focus when the user presses the Tab key.
The tabbing order should be logical, meaning that it follows the natural reading order of the page and the expected user workflow. A logical tabbing order helps users navigate the page easily and intuitively, without skipping or repeating elements. A logical tabbing order also helps screen readers announce the elements in a meaningful sequence. Therefore, testing the tabbing order for logic is a way of verifying keyboard navigation for accessibility. The other options are not related to keyboard navigation. Keyboard actions do not provide audio feedback by default, although some screen readers may have this feature. Actionable items are not highlighted in a specific color, although they may have a visible focus indicator, such as a border or an outline, to show which element has focus. The color of the focus indicator is not a factor for keyboard navigation, as long as it is distinguishable from the background. References: Keyboard Shortcuts, Use Lightning Experience with a Screen Reader, Accessibility in LWR Sites
NEW QUESTION # 182
How should a UX designer differentiate between a voice and a tone?
Answer: B
Explanation:
Explanation
Voice is the overall personality of the design, while tone is the way that personality is expressed. Voice represents the core characteristics of a design, such as the values, attitude, and emotions it conveys. Tone is how those characteristics are expressed in the design, such as the language, visuals, and other elements. For example, a design with a friendly voice might be expressed through warm colors, friendly imagery, and casual language. Salesforce has some great resources on voice and tone such as [1] and [2].
[1] https://www.salesforce.com/blog/2017/11/voice-tone-brand-personality.html [2] https://www.salesforce.com/
NEW QUESTION # 183
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