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ITIL-4-BRM합격보장가능인증덤프 - ITIL-4-BRM시험대비최신덤프모음집

참고: DumpTOP에서 Google Drive로 공유하는 무료, 최신 ITIL-4-BRM 시험 문제집이 있습니다: https://drive.google.com/open?id=1d6Y1sb-gkb7uuPX62GAhf_fPOWx2Ve67

DumpTOP는ITIL-4-BRM시험문제가 변경되면ITIL-4-BRM덤프업데이트를 시도합니다. 업데이트가능하면 바로 업데이트하여 업데이트된 최신버전을 무료로 제공해드리는데 시간은 1년동안입니다. ITIL-4-BRM시험을 패스하여 자격증을 취득하고 싶은 분들은DumpTOP제품을 추천해드립니다.온라인서비스를 찾아주시면 할인해드릴게요.

Peoplecert ITIL-4-BRM 시험요강:

주제
소개

주제 1

Strategic and Operational Stakeholder Engagement: This section of the exam measures the skills of a Business Relationship Manager and addresses how to ensure that stakeholders at every level understand and support the service strategy. It highlights the importance of engaging both strategic and operational stakeholders in co-creating value, aligning expectations, and working toward shared goals across the service value system.

주제 2

Relationship Models and Value Co-Creation: This section of the exam measures the skills of a Service Relationship Manager and covers how to develop and apply effective relationship models based on ITIL best practices. It focuses on fostering long-term collaboration between service providers and consumers to improve communication, transparency, and the overall customer experience in a structured and measurable way.

주제 3

Performance Measurement and Success Factors: This section of the exam measures the skills of a Business Relationship Manager and focuses on identifying appropriate metrics and key success factors to evaluate relationship effectiveness. Candidates will learn how to use these indicators to continuously improve relationship management practices and align them with the organization’s strategic goals.

주제 4

Capability Assessment Using the ITIL Maturity Model: This section of the exam measures the skills of a Service Relationship Manager and involves assessing the current maturity of the organization’s relationship management capabilities. The focus is on applying the ITIL Maturity Model to identify gaps, guide improvements, and support long-term growth through structured capability development.

주제 5

Business Relationship Management Roles and Responsibilities: This section of the exam measures the skills of a Service Relationship Manager and focuses on identifying and defining the core responsibilities, skills, and knowledge areas required for successful business relationship management. Candidates will be expected to understand how this role contributes to connecting service providers with consumers and aligning IT services with business outcomes.

>> ITIL-4-BRM합격보장 가능 인증덤프 <<

최신 ITIL-4-BRM합격보장 가능 인증덤프 시험대비 공부문제

Peoplecert인증ITIL-4-BRM시험에 도전해보려고 없는 시간도 짜내고 거금을 들여 학원을 선택하셨나요? 사실 IT인증시험은 보다 간단한 공부방식으로 준비하시면 시간도 돈도 정력도 적게 들일수 있습니다. 그 방법은 바로DumpTOP의Peoplecert인증ITIL-4-BRM시험준비덤프자료를 구매하여 공부하는 것입니다. 문항수도 적고 시험예상문제만 톡톡 집어 정리된 덤프라 시험합격이 한결 쉬워집니다.

최신 Peoplecert ITIL ITIL-4-BRM 무료샘플문제 (Q33-Q38):

질문 # 33
Which activity is the responsibility of the 'sponsor' role?

A. Takes responsibility for the outcomes of service consumption
B. Authorizes the budget for service consumption
C. Uses the service
D. Defines the requirements for a service

정답：B

설명：
The sponsor is the individual who secures and authorizes funding for service consumption, ensuring that the necessary budget is allocated.

질문 # 34
A small organization's problem management practice has been assessed at capability level 2, with only one criterion met at level 3.
Which TWO factors should this organization consider MOST in the context of the
"Where do we want to be?" step in the continual improvement model?
1. The costs and time required to achieve level 3
2. How to achieve level 5 for the practice
3. The impact of missing capabilities on the business
4. How to improve all four dimensions of service management at once

A. 1 and 2
B. 2 and 4
C. 3 and 4
D. 1 and 3

정답：D

설명：
In setting improvement targets, the organization should weigh the costs and time required to reach Level 3 (factor 1) and understand how the missing capabilities currently impact the business (factor 3), ensuring that objectives are both feasible and aligned with business priorities.

질문 # 35
Which business relationship activity is MOST LIKELY to need leadership competency?

A. Embedding business relationship models into service value streams
B. Identifying stakeholders and relationship model
C. Reviewing and adjusting business relationship models
D. Following a business relationship model

정답：A

설명：
Embedding business relationship models into service value streams requires leadership competency to influence organizational change, secure buy-in, and guide teams through adoption.

질문 # 36
Which is an example of the 'Prepare the team' step of Gemba walks?

A. A relationship manager asks another manager to join the Gemba walk for onboarding new customers
B. A relationship manager discusses the findings of a Gemba walk with other stakeholders
C. A relationship manager records the findings of observing the negotiation of service targets
D. A business relationship manager informs staff of a future Gemba walk of the value stream for creating a new service

정답：D

설명：
"Prepare the team" involves informing and readying participants for the upcoming Gemba walk; notifying staff about the future observation aligns with that preparatory activity.

질문 # 37
An organization has created a value stream to define new or changed service level agreements (SLAs).
What TWO activities in this value stream are most likely to include contributions from a business relationship management practice?
1. Identify customer requirements
2 Create a draft SLA
3. Verify that SLA is achievable
4. Negotiate agreed SLA

A. 2 and 3
B. 1 and 2
C. 3 and 4
D. 1 and 4

정답：D

설명：
BRM engages in understanding and capturing customer requirements (activity 1) and plays a key role in negotiating the agreed SLA (activity 4) to ensure alignment with stakeholder expectations.

질문 # 38
......

Peoplecert ITIL-4-BRM인증덤프는 최근 출제된 실제시험문제를 바탕으로 만들어진 공부자료입니다. Peoplecert ITIL-4-BRM 시험문제가 변경되면 제일 빠른 시일내에 덤프를 업데이트하여 최신버전 덤프자료를Peoplecert ITIL-4-BRM덤프를 구매한 분들께 보내드립니다. 시험탈락시 덤프비용 전액환불을 약속해드리기에 안심하시고 구매하셔도 됩니다.

ITIL-4-BRM시험대비 최신 덤프모음집: https://www.dumptop.com/Peoplecert/ITIL-4-BRM-dump.html

DumpTOP ITIL-4-BRM 최신 PDF 버전 시험 문제집을 무료로 Google Drive에서 다운로드하세요: https://drive.google.com/open?id=1d6Y1sb-gkb7uuPX62GAhf_fPOWx2Ve67

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