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Certinia PSA-Sysadmin Exam Syllabus Topics:
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Certinia PSA System Administrator 2023 Sample Questions (Q17-Q22):
NEW QUESTION # 17
Project Managers would like to display several fields prominently on the Project Lightning Page. Which PSA Lightning Component could you use to meet this need?
Answer: A
Explanation:
Project Managers who want to display several fields prominently on the Project Lightning Page should use the FF PSA Field Summarycomponent. This component allows users to highlight key fields related to their projects, improving visibility and accessibility within the Lightning interface.
FinancialForce PSA provides several Lightning components, but among them:
* FF Field Overview: This component is not specifically designed for summarizing multiple fields in a prominent way.
* FF Highlights: This component typically provides a brief summary but does not allow for multiple field customization.
* FF PSA Field Summary: This is the most appropriate component, as it allows displaying multiple PSA fields prominently on the Project Lightning Page.
Thus, the correct answer isC. FF PSA Field Summary.
References:
* PSA Sys Admin Essentials Student Guide Fall 20
NEW QUESTION # 18
In your company, you have 2 types of users:
Type 1: Employees that need to enter Timecards, Expenses, and need access to the Resource Planner Type 2: Project Managers that need to enter Timecards, Expenses, and need access to the Resource Planner and the Project Planner All employees are tied to the basic "Standard PSA User" profile that gives them access only to the "Accounts" and "Contacts" objects.
Kevin is a Type 1 employee. However, when he logs into his Salesforce org, he can see the tab for the Project Planner, along with Resource Planner, Timecards, and Expenses.
Which of the following troubleshooting steps would you take to stop the Project Planner tab from appearing in Kevin's App Menu?
Answer: A
Explanation:
* Understanding Permission Sets and Visibility in PSA:
* In PSA, permission sets control whichtabs and featuresa user can see.
* If Kevin, a Type 1 employee,sees the Project Planner tab, he likely has aProject Manager- related permission setassigned.
* Options Analysis:
* Option A:"Ensure Kevin is not assigned to the Project Manager Permission Set"#Correct! The Project Manager Permission Setgrants access to theProject Planner.
* Option B:"Ensure Kevin does not have a Permission Control record for the 'Project Planner View' permission"#Incorrect.Permission Controlsmanage functional access, notUI visibility.
* Option C:"Ensure that the Project Planner is not Visible on Kevin's user profile"#Incorrect.
Profiles in PSA providebase access, butpermission setsdeterminefeature visibility.
* Steps to Remove Project Planner Access for Kevin:
* Navigate toSetup#Permission Set Assignments.
* Search for Kevin'sassigned permission sets.
* IfProject Manager Permission Setis assigned, remove it.
* Log in as Kevin to verify that theProject Planner tabis no longer visible.
References:
* PSA Sys Admin Essentials Student Guide.
NEW QUESTION # 19
As a system administrator, what are the recommended steps you should take to keep informed about new PSA features, components and tools?
Answer: B
Explanation:
* Recommended PSA Admin Best Practices
* FinancialForce PSA Community: Providesproduct updates, discussions, and Q&A.
* Trailhead Modules: Helps admins staycertified and learn new skills.
* Release Previews & Webinars: Coversupcoming changes, best practices, and new tools.
* PSA Documentation: Includesrelease notes, feature console changes, and support guides.
* Why Not Other Options?
* Option A (SF User Group Instead of Trailhead): Trailhead isdirectly tied to PSA product updates, while SF User Groups focus more ongeneral Salesforce topics.
* Option C (FinancialForceX Summit Events): While valuable, they arenot the primary source for ongoing PSA updates.
* PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Page 134-137.
References:
NEW QUESTION # 20
Actuals are the result of calculations run on transactions that occur in a business record. PSA tracks Actuals by incrementing values in specified amounts for each time period. Actuals include which of the following?
Answer: A
Explanation:
Actualsin PSA are the result of calculations run on transactions that occur in business records. They track incremental changes over timeand include the following components:
* Bookings:
* Represents confirmed revenue commitments from customers.
* Billings:
* Revenue that has been invoiced to customers.
* Revenue:
* Recognized income earned from services delivered.
* Costs:
* Expenses incurred in delivering services (e.g., employee salaries, subcontractor fees).
* Margin:
* The difference betweenRevenue and Costs, indicating project profitability.
* Certinia PSA Actuals Processing Guide
* PSA Data Dictionary and System Administration Guide
References:
NEW QUESTION # 21
What tool can be used to "schedule backlog calculation" and "schedule utilization calculation" in PSA?
Answer: C
NEW QUESTION # 22
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