ICF ICF-ACC Positive Feedback, Exam ICF-ACC Material
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ICF Associate Certified Coach Sample Questions (Q38-Q43):
NEW QUESTION # 38
During the coaching session, a client has a new and very clear insight about the way that they have been treating a colleague. The best response is:
Answer: C
Explanation:
Comprehensive and Detailed Explanation:
Option C aligns with ICF Core Competency 8, "Facilitates Client Growth" (8.1 - Works with the client to integrate new awareness into behaviors), by encouraging the client to explore the practical implications of their insight. This fosters autonomy (Competency 8.3) and partnership (Competency 2.2), while respecting the client's experience per Ethics Section 1.1.
Option A judges the client, violating Competency 4.1 (non-judgmental stance) and Ethics Section 2.2 (avoiding bias). Option B shifts focus to empathy, which may be useful but doesn't directly integrate the insight (Competency 8.1). Option D suggests rather than partners, missing full collaboration. C best supports client-led growth.
NEW QUESTION # 39
A coach is approached by a company with a request to provide coaching services to an employee If the coach and potential client meet and determine they would like to work together, what is the next step?
Answer: B
Explanation:
ICF Competency 3 ("Establishes and Maintains Agreements") requires a formal agreement before coaching begins, outlining roles, responsibilities, and logistics (ICF Code of Ethics, Section 1.1). This step follows mutual interest and precedes coaching. Let's analyze:
A . Begin the coaching process: Starting without an agreement violates ICF ethics and competency standards.
B . Draft a coaching agreement: This is the next step, ensuring clarity and consent, especially with a third-party (company) involved (ICF Code of Ethics, Section 1.2).
C . Identify the company's goals: This may inform the process but follows agreement drafting, which focuses on the client's goals (Competency 3).
D . Develop an evaluation plan: This occurs later, after goals are set (Competency 8).
Option B is the correct next step, per ICF's agreement requirements.
NEW QUESTION # 40
When a coach maintains client confidentiality. Which lCF ethical standard are they honoring?
Answer: A
Explanation:
The ICF Code of Ethics organizes standards under headings like "Responsibility to Clients" (Section 1). Confidentiality is explicitly addressed in Section 4 ("Confidentiality/Privacy"), which falls under this responsibility, ensuring client trust and autonomy. Let's assess:
A . Responsibility to clients: Section 4.1 requires coaches to "maintain the strictest levels of confidentiality," directly tying this to client responsibility.
B . Responsibility to society: This (Section 5) focuses on broader impact, not confidentiality.
C . Responsibility to professionalism: This (Section 3) addresses conflicts of interest, not privacy.
D . Responsibility: This is incomplete; ICF uses specific categories, and confidentiality aligns with clients.
Option A is the ethical standard honored, per ICF's structure.
NEW QUESTION # 41
Which response reflects active listening to a client who claims to be struggling?
Answer: B
Explanation:
ICF Competency 6 ("Listens Actively") involves "focusing fully on what the client is saying and not saying, understanding the meaning in context, and demonstrating that the client is heard." It prioritizes client-led dialogue and clarification over coach input. Let's assess:
A . Asking to share a suggestion while the client is speaking to demonstrate the urgency of the issue: Interrupting shifts focus to the coach, undermining active listening (Competency 6).
B . Relating to the client's struggles by mentioning similar struggles the coach has experienced: This risks redirecting attention to the coach, not fully hearing the client (ICF Code of Ethics, Section 1).
C . Allowing the client to direct the discussion while the coach asks questions to learn more: This embodies Competency 6 by keeping the client central, using questions to deepen understanding and reflect listening.
D . Letting the client know the coach is listening and would like to share some recommendations: Offering recommendations shifts to action (Competency 8), not pure active listening.
Option C best reflects active listening, per ICF's competency standards.
NEW QUESTION # 42
At which point in the coaching process should the coach explain the rules around confidentiality?
Answer: D
Explanation:
The ICF Code of Ethics (Section 4.1) requires coaches to "explain and ensure that, prior to or at the initial meeting, my coaching client(s) understand the nature and limits of confidentiality." This must occur before coaching starts (Competency 3). Let's analyze:
A . Before the coaching begins: This aligns with Section 4.1 and Competency 3, ensuring clarity upfront.
B . By the end of the first session: This is too late; clients need to know limits before sharing (Section 4.2).
C . After assessments are completed: This delays critical disclosure, risking trust (Section 4).
D . Before scheduling a second session: This is after coaching begins, missing the ethical timing (Section 1.2).
Option A is the correct point, per ICF's ethical standards.
NEW QUESTION # 43
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