GCX-SCR受験資料更新版、GCX-SCR試験問題
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GCX-SCR最新の試験トレントは、資格試験ごとに分類が異なるため、ユーザーはユーザーの実際のニーズに応じて独自の学習モードを選択できます。 GCX-SCR試験の質問は、ユーザーが選択できるさまざまな学習モードを提供します。これは、コンピューターや携帯電話の複数のクライアントがオンラインで勉強したり、オフライン統合のためにデータを印刷したりするために使用できます。手頃な価格と実践を完璧にサポートする最新のGCX-SCR試験のトレントは、GCX-SCR試験の質問のみを気に入っています。
Genesys GCX-SCR 認定試験の出題範囲：
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出題範囲
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Genesys GCX-SCR受験資料更新版: Genesys Cloud CX: Scripting Certification - Jpshiken 「返金保証」をお約束します
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Genesys Cloud CX: Scripting Certification 認定 GCX-SCR 試験問題 (Q20-Q25):
質問 # 20
A number plan determines how many and which digits are necessary for call routing.
正解：B
解説：
A number plan in telephony determines how many and which digits are necessary for call routing. This concept is essential for defining how calls are processed and routed within a telephony system, including Genesys Cloud CX. The number plan dictates the structure of phone numbers, including length and the specific digits required to reach certain destinations, ensuring that calls are directed correctly based on the dialed numbers.
References:
* Genesys Cloud CX Telephony and Call Routing Documentation.
質問 # 21
Richard is assigned the task of creating custom Outbound Campaign scripts. He wants to display the current value of the customer's first name on the script page. Help him by choosing the correct syntax.
正解：B
解説：
In Genesys Cloud CX, when creating custom scripts, the correct syntax to display dynamic data, such as a customer's first name, involves using double curly braces {{ }}. This syntax is used to reference data variables within the script.
* {{Outbound.First Name}}: This syntax correctly refers to the "First Name" attribute from the Outbound object in the script. When the script is run, this placeholder will dynamically display the customer's first name based on the data provided in the Outbound Campaign.
Using the correct syntax is crucial for ensuring that the data is pulled correctly and displayed as intended in the script.
References:
* Genesys Cloud CX Scripting Documentation.
質問 # 22
Debbie is the admin for two Genesys Cloud CX organization(s) (Org A and Org B) and is responsible for creating scripts. Both organizations have similar script layout(s). Select the correct statement that applies to this scenario.
正解：D
解説：
In Genesys Cloud CX, when managing multiple organizations with similar script layouts, you can export scripts from one organization and import them into another. This process allows you to maintain consistency across organizations without having to recreate the scripts from scratch.
* Exporting Scripts: This involves saving the script from Org A in a format that can be transferred.
* Importing Scripts: You can then import the saved script into Org B, ensuring that the script's layout, components, and logic are retained.
This method is highly efficient for administrators managing multiple organizations with similar needs.
References:
* Genesys Cloud CX Scripting Documentation.
質問 # 23
Identity the statements that correctly describe script sharing functionality in Genesys Cloud. (Choose two.)
正解：B、C
解説：
he correct statements about script sharing functionality in Genesys Cloud are:
* Scripts can be shared with other users within the same organization: This allows collaboration and ensures that users with the appropriate permissions can access and modify scripts as needed.
* Scripts cannot be shared across divisions: Scripts are generally confined to the division in which they were created, and sharing across divisions is restricted unless specific permissions or configurations allow it.
Sharing scripts is an essential feature for collaborative work within the same organization but is limited by the organizational structure, such as divisions.
References:
* Genesys Cloud CX Script Sharing and Permissions Documentation.
質問 # 24
HTML, JavaScript for CSS is a prerequisite for configuring Genesys Cloud CX Scripts.
正解：B
解説：
HTML, JavaScript, or CSS knowledge is not a prerequisite for configuring Genesys Cloud CX Scripts. The scripting interface in Genesys Cloud CX is designed to be user-friendly, allowing users to create and configure scripts using a visual editor without needing to know web development languages like HTML, JavaScript, or CSS. The platform abstracts these complexities, making it accessible to users with varying technical backgrounds.
References:
* Genesys Cloud CX Scripting Documentation.
質問 # 25
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GCX-SCR試験問題: https://www.jpshiken.com/GCX-SCR_shiken.html
さらに、Jpshiken GCX-SCRダンプの一部が現在無料で提供されています：https://drive.google.com/open?id=1vZPTlPJRNKUMmbi6ofmYmZh0LgJg5_2Y