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CompTIA 220-1102 考試是為已通過 CompTIA 220-1001 考試並希望進一步提高 IT 支援知識和技能的個人而設計。此考試非常適合希望追求 IT 支援專家、現場服務技術人員、桌面支援分析師或幫助台支援角色的個人。該考試包括 90 個選擇和基於表現的問題，並計時 90 分鐘。通過考試需要得分 700 分（滿分 900 分）。成功通過此考試和 CompTIA 220-1001 考試的候選人將獲得 CompTIA A+ 認證，這是 IT 行業的有價值的資產。
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CompTIA 220-1102考試，也稱為CompTIA A+認證考試：核心2，是獲得CompTIA A+認證所需的兩個考試之一。此認證被廣泛認可為入門級IT專業人員的行業標準，並驗證其在故障排除和問題解決、網絡、操作系統、安全等方面的技能。CompTIA 220-1102考試具體涵蓋配置和管理操作系統、虛擬化、雲計算、移動設備和故障排除硬件和網絡問題等主題。通過此考試需要深入理解這些概念及其實際應用。
最新的 A+ 220-1102 免費考試真題 (Q177-Q182):
問題 #177
A technician is trying to connect to a user's laptop in order to securely install updates. Given the following information about the laptop:
Which of the following should the technician do to connect via RDP?
答案：D
解題說明：
In order to connect to a user's laptop via RDP, the technician should open port 3389 on the Windows firewall. This is because RDP uses port 3389 for communication12. The other options are not necessary or relevant for establishing an RDP connection.
* Confirming the user can ping the default gateway is not required for RDP, as it only tests the network connectivity between the user's laptop and the router. RDP works over the internet, so the technician should be able to ping the user's laptop directly using its IP address3.
* Changing the IP address on the user's laptop is not needed for RDP, as long as the IP address is valid and not conflicting with another device on the network. The user's laptop has a valid IP address of
192.168.0.45, which belongs to the same subnet as the gateway (192.168.0.1) and the subnet mask (255.255.255.0)4.
* Changing the subnet mask on the user's laptop is not required for RDP, as long as the subnet mask matches the network configuration. The user's laptop has a correct subnet mask of 255.255.255.0, which defines a network with 254 possible hosts4.
References:
1: [What is RDP and How Does It Work? - CompTIA] 2: CompTIA A+ Certification Exam Core 2 Objectives
- CompTIA 3: [Ping (networking utility) - Wikipedia] 4: [IP address - Wikipedia] : What is RDP and How Does It Work? - CompTIA : CompTIA A+ Certification Exam Core 2 Objectives - CompTIA : Ping (networking utility) - Wikipedia) : IP address - Wikipedia
問題 #178
A user tries to access commonly used web pages but is redirected to unexpected websites. Clearing the web browser cache does not resolve the issue. Which of the following should a technician investigate NEXT to resolve the issue?
答案：B
解題說明：
Explanation
A possible cause of the user being redirected to unexpected websites is that the localhost file entries have been modified by malware or hackers to point to malicious or unwanted websites. The localhost file is a text file that maps hostnames to IP addresses and can override DNS settings. By examining the localhost file entries, a technician can identify and remove any suspicious or unauthorized entries that may cause the redirection issue.
問題 #179
A user downloaded a 64-bit version of a new software program, but the installation failed due to an error. Which of the following most likely caused the error?
答案：A
解題說明：
The most likely reason for the installation failure of a 64-bit software is that the operating system is incompatible, specifically if the system is running a 32-bit version of the OS. A 64-bit program requires a 64-bit operating system to run, and if the user's OS is a 32-bit version, the software will fail to install. Other reasons, like needing administrator privileges or updating .NET, are valid but less likely since the error message would be different.
Reference:
Microsoft Support: 32-bit and 64-bit Windows: Frequently Asked Questions CompTIA A+ 220-1102 Study Guide (CompTIA) (ProfMesser)
問題 #180
A user reported that Windows has crashed several times during the day. A technician needs to check error messages to determine whether the issue pertains to the hardware or an application. Which of the following tools should the technician use?
答案：B
解題說明：
Event Viewer (Option A) is the appropriate tool to check for system and application logs, including error messages and crash reports. It helps the technician determine the cause of the crashes by reviewing logged events.
Resource Monitor (Option B) tracks real-time usage of system resources but doesn't log errors.
Performance Monitor (Option C) monitors system performance but isn't primarily used for crash diagnostics.
Device Manager (Option D) manages hardware devices but doesn't provide crash logs.
CompTIA A+ Core 2 Reference:
3.1 - Troubleshoot common Windows OS problems using tools like Event Viewer
問題 #181
While accessing a website, a user clicks on a menu option and nothing happens. Which of the following actions should the user take to most likely resolve this issue?
答案：A
問題 #182
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