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Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:
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Salesforce Certified AI Specialist Exam Sample Questions (Q130-Q135):
NEW QUESTION # 130
Universal Containers (UC) plans to automatically populate the Description field on the Account object.
Which type of prompt template should UC use?
Answer: A
Explanation:
* Context of the QuestionUniversal Containers (UC) wants to automatically populate the Description field on the Account object. The AI-driven solution must generate textual data and write it directly into a field.
* Field Generation Prompt Template
* Primary Use Case: A Field Generation prompt template is specifically designed to create or fill in fields on a record with AI-generated text.
* Auto-population: By configuring a Field Generation prompt template, admins can define the instructions, data inputs, and desired output for the AI. The resulting text then populates the specified field, such as the Account Description.
* Why Not Flex or Sales Email Prompt Templates?
* Flex Prompt Template: Used to combine or manipulate data across objects, merges, or references from multiple sources in more advanced, flexible prompts. Typically not the go-to for straightforward text generation on a single field.
* Sales Email Prompt Template: Focused on drafting or summarizing emails for sales reps (like crafting outreach or follow-up messages). This template is not specifically built to populate a field on a record.
* ConclusionFor automatically populating the Description field with AI-generated content, theField Generation prompt template(Option A) is the correct choice.
Salesforce AI Specialist References & Documents
* Salesforce Documentation:Prompt Template TypesExplains various template types (Field Generation, Flex, Email, etc.) and their typical use cases.
* Salesforce AI Specialist Study GuideHighlights Field Generation prompt templates for populating or updating record fields with AI-generated text.
NEW QUESTION # 131
Amid their busy schedules, sales reps at Universal Containers dedicate time to follow up with prospects and existing clients via email regarding renewals or new deals. They spend many hours throughout the week reviewing past communications and details about their customers before performing their outreach.
Which standard Copilot action helps sales reps draft personalized emails to prospects by generating text based on previous successful communications?
Answer: B
Explanation:
For sales reps who need to draft personalized emails based on previous communications, the AI Specialist should recommend theEinstein Copilot Action: Draft or Revise Sales Email. This action uses AI to generate or revise email content, leveraging past successful communications to create personalized and relevant outreach to prospects or clients.
* Find Similar Opportunitiesis used for opportunity matching, not email drafting.
* Summarize Recordprovides a summary of customer data but does not directly help with drafting emails.
For more information, refer toSalesforce's Einstein Copilot documentationon standard actions for sales teams.
NEW QUESTION # 132
An AI Specialist at Universal Containers (UC) Is tasked with creating a new custom prompt template to populate a field with generated output. UC enabled the Einstein Trust Layer to ensure AI Audit data is captured and monitored for adoption and possible enhancements.
Which prompt template type should the AI Specialist use and which consideration should they review?
Answer: C
Explanation:
When creating acustom prompt templateto populate a field with generated output, the most appropriate template type isField Generation. This template is specifically designed for generating field-specific outputs using generative AI.
Additionally, the AI Specialist must ensure thatDynamic Fieldsare enabled.Dynamic Fieldsallow the system to use real-time data inputs from related records or fields when generating content, ensuring that the AI output is contextually accurate and relevant. This is crucial when populating specific fields with AI-generated content, as it ensures the data source remains dynamic and up-to-date.
TheEinstein Trust Layerwill track and audit the interactions to ensure the organization can monitor AI adoption and make necessary enhancements based on AI usage patterns.
For further reading, refer to Salesforce's guidelines onField Generation templatesand theEinstein Trust Layer.
NEW QUESTION # 133
An AI specialist wants to leverage Record Snapshots grounding feature in a prompt template.
What preparations are required?
Answer: A
Explanation:
To use the Record Snapshots grounding feature in a prompt template, you must create a field set that includes all fields required for grounding. Field sets define which fields from an object are accessible to the AI model, ensuring the prompt template has structured data to generate contextually accurate responses.
Salesforce documentation emphasizes that grounding relies on explicitly defined field sets to avoid exposing unintended data and to comply with security policies.
* Page Layout configuration (A) controls UI organization but does not directly enable grounding.
* Dynamic Forms (C) customize record pages dynamically but are unrelated to data grounding for prompts.
NEW QUESTION # 134
Which business requirement presents a good use case for leveraging Einstein Prompt Builder?
Answer: B
Explanation:
* Context of the Question
* Einstein Prompt Builder is a Salesforce feature that helps generate text (summaries, email content, responses) using AI models.
* The question presents three potential use cases, asking which one best fits the capabilities of Einstein Prompt Builder.
* Einstein Prompt Builder Typical Use Cases
* Text Generation & Summaries: Great for writing or summarizing content, like responding to an email or generating text for a record field.
* Why Not Forecast Future Sales Trends or Identify Potential High-Value Leads?
* (Option A) Forecasting trends typically involves predictive analytics and modeling capabilities found in Einstein Discovery or standard reporting, not generative text solutions.
* (Option B) Identifying leads for marketing campaigns involves lead scoring or analytics, again an Einstein Discovery or Lead Scoring scenario.
* Sending a Personalized RFP Email(Option C) is a classic example of using generative AI to compose well-structured, context-aware text.
* ConclusionOption C(Send reply to a request for proposal via a personalized email) is the best match for Einstein Prompt Builder's generative text functionality.
Salesforce AI Specialist References & Documents
* Salesforce Documentation:Einstein Prompt Builder OverviewHighlights how to use Prompt Builder to create and customize text-based responses, especially for email or record fields.
* Salesforce AI Specialist Study GuideExplains that generative AI features in Salesforce are designed for creating or summarizing text, not for advanced predictive use cases (like forecasting or lead scoring).
NEW QUESTION # 135
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