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To prepare for the Microsoft MB-910 certification exam, individuals can take advantage of various study resources, including online training courses, study guides, and practice exams. Microsoft also offers a range of certification paths and levels, allowing individuals to continue their learning journey and further enhance their skills and knowledge related to Microsoft Dynamics 365 Customer Relationship Management.
To prepare for the exam, candidates can take advantage of a range of resources provided by Microsoft, including online courses, practice tests, and study guides. These resources are designed to help candidates build their knowledge and skills and prepare for the exam. Additionally, candidates can also gain hands-on experience by working with Microsoft Dynamics 365 and participating in training programs.
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Quiz Microsoft - MB-910 - Updated Latest Microsoft Dynamics 365 Fundamentals (CRM) Guide Files
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Microsoft Dynamics 365 Fundamentals (CRM) Sample Questions (Q111-Q116):
NEW QUESTION # 111
Dynamics 365 Customer Service has the following requirements:
* Issues created on a website must be added to Dynamics 365 Customer Service.
* A customer must be limited to opening no more than 10 issues a month.
* Escalations must be organized into an area that ensures managers can view escalated issues.
You need to identify the areas in the system that meet the requirements.
Which area should you identify? To answer, drag the appropriate areas to the correct requirements. Each area may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 112
A company uses Dynamics 365 Sales.
The sales process must use products.
You need to create the product catalog record type.
Which record types should you create? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 113
You use Dynamics 365 Customer Service. You plan to configure service-level agreements (SLAs) for cases.
Which feature should you use? To answer, drag the appropriate features to the correct scenarios. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 114
A company implements Dynamics 365 Sales.
You need to recommend the features to implement that meet the following requirements:
* Display a landing page when a sales manager signs in that shows the pipeline, top leads, open opportunities, and won opportunities.
* Display an interactive list that allows sales representatives to see details for their accounts including the name, address, phone number, contact, and last contact date for the account. Allow sorting by any column.
Which features should you recommend?
To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 115
A company uses social media for marketing.
The company wants to use out-of-the-box Dynamics 365 Marketing functionality to streamline social media marketing.
You need to determine the supported social media activities.
Which action is supported?
Answer: B
NEW QUESTION # 116
......
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