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Pegasystems PEGACPBA24V1 Exam Syllabus Topics:

Topic
Details

Topic 1

Reporting: This domain measures reporting capabilities of Reporting Analysts and Data Visualization Specialists. Candidates learn the benefits of using Insights, creating visualizations with tables and charts, and utilizing columns and filters for effective data representation.

Topic 2

Pega Express: This section of the exam measures skills of Business Analysts and Delivery Managers and covers the benefits and best practices of the Pega Express delivery approach. Candidates learn about the Pega Express values and best practices framework, the process and advantages of Directly Capture Objectives (DCO), and understand the four phases of Pega Express delivery along with relevant terminology.

Topic 3

User Experience: This domain assesses skills of UX Designers and Frontend Developers in configuring user interface elements. Candidates learn to group fields to create views, add or remove fields, configure portal content, adjust form appearance, visibility, and controls for an improved user experience.

Topic 4

Application Development: This section evaluates skills of Pega Business Architects and Developers in application development. It covers the roles and skills of a Pega Business Architect, identification of project stakeholders, and benefits of Pega's Center-out™ business architecture. Candidates learn about App Studio's value, understand rules, rulesets, classes, and the role of generative AI. The domain also covers Pega’s CI
CD pipeline with Deployment Manager, use of collaboration tools, managing application development with user stories, feedback, and bug tracking, and using tools like Case Type Backlog and Estimator for project scoping.

Topic 5

Security: Designed for Security Analysts and Access Managers, this domain covers the relationship between personas, operators, and access groups within Pega. Candidates articulate the difference between authorization and authentication and understand their applications.

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Pegasystems Certified Pega Business Architect 24 Sample Questions (Q79-Q84):

NEW QUESTION # 79
Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the request.
Which two configurations, when applied in combination, achieve this behavior?
(Choose Two)
Response:

A. Add a Persist case step to the case life cycle.
B. Add a decision shape to the process.
C. Configure the case type to create temporary cases.
D. Configure the stage to resolve the case.

Answer: A,B

NEW QUESTION # 80
Which two scenarios describe the appropriate use of an Approve/Reject Step?
(Choose Two)
Response:

A. Employees must periodically submit self-evaluations to their reporting managers. If the manager decides that the employee evaluation is sufficient, the Case continues. If the manager decides that the evaluation needs additional elaboration, the Case is routed back to the employee.
B. Customers place online orders by adding items to the cart, entering shipping and payment information, and finalizing the order. Depending on what department the items are associated with, a different team handles the order fulfillment.
C. Customers place online orders by adding items to the cart, entering shipping and payment Customers submit high priority support requests to a company. If the customer service representative (CSR) validates that the request meets the severity 1 criteria, the Case is routed to the Worklist of a high priority CSR. If the CSR determines that the request does not meet the severity 1 criteria, the severity is downgraded and the Case is routed to the general CSR Work Group.
D. Employees that incur work-related expenses must submit expense reports for review. If the expenses are less than USD1000, the Case is routed to the employee's direct manager; otherwise, the Case is routed to the department manager.

Answer: A,C

NEW QUESTION # 81
In an insurance application, a claim case records the items of loss. Given the property reference Item 0f Loss(1).Description, itemOfLoss is a ______.
Response:

A. Page list
B. Value list
C. Single value
D. Page

Answer: A

NEW QUESTION # 82
Expense report processes require travel expense assignments be routed to a specific auditor. Auditors are members of an auditing work group. How do you route the assignment to a specific user?
Response:

A. To the user
B. To the user's manager
C. To the user's work queue
D. To the user's work group

Answer: A

NEW QUESTION # 83
During a DCO session, flows, connectors, and flow shapes are linked to the corresponding ___________.
Response:

A. case type
B. specification
C. requirement
D. business objective

Answer: D

NEW QUESTION # 84
......

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