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Cisco Certified Support Technician (CCST) NetworkingExam Sample Questions (Q27-Q32):
NEW QUESTION # 27
An engineer configured a new VLAN named VLAN2 for the Data Center team. When the teamtries to ping addresses outside VLAN2 from a computer in VLAN2, they are unable to reach them.
What should the engineer configure?
Answer: B
Explanation:
When devices within a VLAN are unable to reach addresses outside their VLAN, it typically indicates that they do not have a configured path to external networks. The engineer should configure a default gateway for VLAN2. The default gateway is the IP address of the router's interface that is connected to the VLAN, which will route traffic from the VLAN to other networks12.
References :=
*Understanding and Configuring VLAN Routing and Bridging on a Router Using the IRB Feature
*VLAN 2 not able to ping gateway - Cisco Community
*VLANs: Virtual Local Area Networks (VLANs) logically segment network traffic to improve security and performance. Devices within the same VLAN can communicate directly.
*Default Gateway: For devices in VLAN2 to communicate with devices outside their VLAN, they need a default gateway configured. The default gateway is typically a router or Layer 3 switch that routes traffic between different VLANs and subnets.
*Additional VLAN: Not needed in this scenario as the issue is related to routing traffic outside VLAN2, not creating another VLAN.
*Default Route: While a default route on the router may be necessary, the primary issue for devices within VLAN2 is to have a configured default gateway.
*Static Route: This is used on routers to manually specify routes to specific networks but does not address the need for a default gateway on the client devices.
References:
*Cisco VLAN Configuration Guide: Cisco VLAN Configuration
*Understanding and Configuring VLANs: VLANs Guide
NEW QUESTION # 28
During the data encapsulation process, which OSI layer adds a header that contains MAC addressing information and a trailer used for error checking?
Answer: B
NEW QUESTION # 29
You want to list the IPv4 addresses associated with the host name www.companypro.net.
Complete the command by selecting the correct option from each drop-down list.
Answer:
Explanation:
Explanation:
To list the IPv4 addresses associated with the host name www.companypro.net, you should use the following command:
nslookup www.companypro.net
This command will query the DNS servers to find the IP address associated with the hostname provided.If you want to ensure that it returns the IPv4 address, you can specify the-type=Aoption, which stands for Address records that hold IPv4 addresses1. However, thenslookupcommand by default should return the IPv4 address if available.
To list the IPv4 addresses associated with the host namewww.companypro.net, you should use thenslookup command.
* Command: nslookup
* Target:www.companypro.net
So, the completed command is:
* nslookupwww.companypro.net
* nslookup: This command is used to query the Domain Name System (DNS) to obtain domain name or IP address mapping or for any other specific DNS record.
* www.companypro.net: This is the domain name you want to query to obtain its associated IP addresses.
References:
* Using nslookup: nslookup Command Guide
NEW QUESTION # 30
Move each network type from the list on the left to the correct example on the right.
Answer:
Explanation:
Explanation:
* Two home office computers are connected to a switch by Ethernet cables.
* Network Type: LAN (Local Area Network)
* Explanation: A LAN connects devices within a limited area such as a home, office, or building, using Ethernet cables or Wi-Fi.
* Three government buildings in the same city connect to a cable company over coaxial cables.
* Network Type: MAN (Metropolitan Area Network)
* Explanation: A MAN connects networks across a city or campus, often using fiber optic or coaxial cables.
* A cell phone connects to a Bluetooth headset.
* Network Type: PAN (Personal Area Network)
* Explanation: A PAN connects devices within a personal workspace, typically using wireless technologies like Bluetooth.
* A financial institution connects its branches through a telecommunications service provider.
* Network Type: WAN (Wide Area Network)
* Explanation: A WAN connects multiple LANs over long distances, often using leased lines or satellite links provided by telecommunications companies.
* LAN (Local Area Network): Used for connecting devices within a small geographical area such as a
* single building or home.
* MAN (Metropolitan Area Network): Covers a larger geographical area than a LAN, typically a city or campus.
* PAN (Personal Area Network): Connects devices within the range of an individual person, such as connecting a phone to a Bluetooth headset.
* WAN (Wide Area Network): Spans large geographical areas, connecting multiple LANs across cities, countries, or continents.
References:
* Network Types Overview: Cisco Networking Basics
* Understanding Different Network Types: Network Types Guide
NEW QUESTION # 31
A help desk technician receives the four trouble tickets listed below. Which ticket should receive the highest priority and be addressed first?
Answer: B
Explanation:
When prioritizing trouble tickets, the most critical issues affecting business operations or high-impact activities should be addressed first. Here's a breakdown of the tickets:
* Ticket 1: Relocation of a printer, while necessary, is not urgent and does not impact critical operations.
* Ticket 2: An ongoing webinar losing internet access is critical, especially if the webinar is time-sensitive and involves multiple participants.
* Ticket 3: Slower response time for a cloud-based application is important but typically not as urgent as a complete loss of internet access for a live event.
* Ticket 4: Wireless access down in the cafeteria affects users but does not have the same immediate impact as a live webinar losing connectivity.
Thus, the correct answer is B. Ticket 2: An online webinar is taking place in the conference room. The video conferencing equipment lost internet access.
References:=
* IT Help Desk Best Practices
* Prioritizing IT Support Tickets
NEW QUESTION # 32
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